Job at Alfa Lavel Service Engineer BE ,BTech Diploma

  • The position / About the Job :In this job the Senior Field Service Engineer would be responsible for;
    o Responsible for executing maintenance and minor repairs on standard products at customer site
    o Investigate and resolve technical problems on standard products at customer site
    o Preparation of the service job to execute / resolve at the shortest possible time
    o Follow up on actions and promises made to customers
    o Write service report on site and get it signed by the customer
    o Update service execution IT system with relevant information
    o Report unsafe practices, incidents and work for continuous improvement
    o Capture Installed Base on site and communicate sales opportunities to sales organization
    o Proactive recommendation to customers for purchase of spares
    o Execute service in our Service Centres if requiredWho you are? As a Senior Field Service Engineer, you will execute increased scope from 360º service portfolio (Start up, maintenance, support) for basic as well as complex product at customer sites. Also share market intelligence and customer insight. You will Communicate reports and actions to be taken to resolve customers’ issue .You would be required to troubleshoot customers’ problems related to supplied products at site.Your strong business acumen and strategic approach will guide the organisation to reach to the next level and deliver excellent customer experience and timely delivery. You are value driven person with high level of integrity. Your strong and courageous mindset is a key.What you can be?
    • You have up to 6- 11 years of experience in service and have a strong experience in troubleshooting.
    • MUST HAVE good knowledge of rotating machinery service experience like pumps/engine/compressors etc
    • B Tech/ BE /Diploma in in mechanical or equivalent experience
    • We believe you have an experience of working with Global Organizations.
    • The location ?Do you have any previous work experience of working in Ankhleshwar? If yes, this is an excellent prospect for you!! With major manufacturing giants having their hubs in and around Ankhleshwar, this forms a prime location for service to their machinery.Why should you apply
    • We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
    • Exciting place to build a global network with different nationalities to mingle and to learn.
    • Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
    • In this role you will be reporting to Regional Manager Service for West of Alfa Laval India.

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